faq

What are signal boosters?

Signal boosters are devices that can help cell phone users improve their coverage in areas where they do not get a good signal. For example, signal boosters can be placed in homes or cars to provide increased signal strength for cell phones, which may let the user complete a call in areas where they previously couldn’t. When these devices are properly installed, they can help consumers, wireless service providers, and public safety first responders by extending cell phone coverage to areas that would otherwise have weak signals such as tunnels, subways, inside buildings, and in rural areas.

Although signal boosters can improve cell phone coverage, malfunctioning, poorly designed, or improperly installed signal boosters can interfere with wireless networks and cause interference to a range of calls, including emergency and 911 calls.

Can I use signal boosters in my home?

Yes, signal boosters products can be used in homes. Many consumers want to use their cell phone to replace an expensive landline phone, and many more need a stronger cell phone signal in the house.

Where should I put my signal booster base unit to get the best coverage?

Where you need coverage the most. The base unit is the component that amplifies the signal inside. For products that use an omni-directional indoor antenna, the coverage is improved in a circular manner from the indoor antenna. The farther you are away from the antenna, the weaker the signal. The base and indoor antenna could be placed in the family room, the basement, a bedroom or a central location.

Where is the best place to put my signal booster external antenna?

The external antenna should be placed at the highest point in your house in order to “catch” the signal as it goes by. This could be in the attic or on the roof. We advise against putting the external antenna too close to the base unit. The external antenna should have at least 15 feet of vertical separation from the base unit.

Is a cellular phone signal booster the same as a wireless router; will it help my WIFI signal?

Signal booster will not help your WIFI service. They are designed to work with mobile phones and devices. The WIFI in your home uses a different frequency.

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